Tony Ho, CPA
Financial Controller & Head of Operations
Strategic executive combining commercial acumen with technical expertise. Proven track record transforming complex, multi-site operations and driving substantial P&L growth across diverse industries.
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Executive Profile
A strategic and operationally focused executive with a rare blend of commercial acumen (CPA) and technical expertise (B.Sc. Computer Science). Proven track record in leading enterprise-wide transformation and driving significant P&L growth for complex, multi-site businesses.
Excels at architecting scalable systems, leading cross-functional teams across Finance, IT, HR, and Operations, while translating high-level strategic vision into measurable operational excellence. Demonstrated success in turning around underperforming divisions and scaling high-growth ventures.
Core Competencies
  • P&L Management & Strategic Planning
  • Digital Transformation & ERP Implementation
  • Cross-Functional Team Leadership
  • Supply Chain Optimisation
  • Financial Analysis & Reporting
📍 Location
Townsville, Queensland
Open to relocation: Brisbane, Gold Coast, Melbourne, Sydney
📧 Contact
+61 421 367 538
ChenHung.Biz@gmail.com
💼 Professional Status
CPA Australia Member (since 2016)
Career & Education Timeline
1
Feb 2021 – Present
Financial Controller / Head of Operations
Townsville Auto Group
2
Jul 2017 – Feb 2021
Finance Manager / General Management
MOS Burger
3
Member since 2016
Certified Public Accountant (CPA)
CPA Australia
4
Jul 2015 – May 2017
Accountant
CJ Motor Accessories
5
Jun 2014 – Jul 2015
Vice-Secretary
World Art & Multi-Culture Inc.
6
Feb 2013 – Jun 2014
Master of Commerce (Advanced) – Professional Accounting
The University of Queensland
7
Jun 2011 – Nov 2012
Master of International Economics and Finance
The University of Queensland
8
Jun 2010 – Jun 2011
Portfolio Manager
Mega Financial Holding Co. Ltd
9
Jul 2009 – Jul 2010
Personal Financial Planner
Future Tailor
10
Jul 2008 – Jun 2009
Armour Corporal & Training Officer
Taiwan National Army
11
Sep 2004 – Jun 2008
Bachelor of Computer Science and Information Engineering with minor in Finance
Tunghai University
Career Highlights
$135M
Projected Revenue
FY2026 at Townsville Auto Group
25%
F&I Penetration Increase
Through strategic commission restructure
50%
COGS Reduction
Via supply chain re-engineering at MOS Burger
80%
Efficiency Gain
Automated payroll processing time reduction
Current Role: Townsville Auto Group
Feb 2021 – Present | Financial Controller / Head of Operations
Northern Queensland's leading automotive dealership and subsidiary of Pickerings Group (Top 500 Australian corporation). Holds full P&L accountability for a complex, multi-site enterprise with 11 franchises, 3 workshops, central parts warehouse, and in-house Finance & Insurance division serving 80+ employees. Grew turnover from baseline to over $110M in FY2025.
Strategic Oversight
Direct Finance, IT, HR functions and translate Board strategies into actionable operational plans with departmental KPIs
Financial Governance
End-to-end accounting, external audit liaison with BDO, tax compliance, and statutory GPFS reporting
Commercial Leadership
Govern property leases, supplier contracts, franchise agreements, and major CAPEX projects
Key Achievements: Townsville Auto Group
Workshop Transformation
Boosted profitability by introducing Quick Service Bays and government-subsidised apprentices, increasing daily throughput by 20% and monthly gross profit per technician by 15%.
01
Commission Structure Redesign
Increased F&I penetration by 25% and accessories sales per vehicle by 40% while securing manufacturer volume bonuses
02
Inventory Dashboard Engineering
Built live Power Query dashboard with aged-stock penalties, maintaining toxic stock below 2% of total inventory
03
Network Expansion
Secured 5 new franchises and acquired strategic used car site, adding $50M+ in synergistic annual revenue
04
Payroll Automation
Implemented facial recognition clock-in system, cutting processing time by 80% with live workforce visibility
MOS Burger: Turnaround & Transformation
Jul 2017 – Feb 2021 | Finance Manager / General Management
Led full P&L and general management for Australian division of publicly listed Japanese multinational (~$6M turnover joint venture). Pioneered unique fast-casual concept with made-to-order menu fusing Japanese flavours with premium Australian ingredients across multi-site operation.
Digital Transformation
Implemented new ERP system with real-time inventory forecasting, enabling data-driven ordering and reducing daily food wastage significantly
Supply Chain Re-engineering
Established local manufacturing to Japanese standards, replacing costly freight. Combined with ERP control, slashed core COGS by over 50%
New Revenue Streams
Launched exports of Australian coffee beans and Wagyu beef to Japan/Taiwan network, generating $800k+ annually

Strategic Capital Raise: Successfully led $3.5M capital raise to fund network expansion and technology upgrades, managing process from business case to securing banking agreements.
CJ Motor Accessories: E-Commerce Revolution
Jul 2015 – May 2017 | Accountant
Leading Australian importer and wholesaler of high-performance automotive parts (~$5M turnover). Managed complex global supply chain across Japan, USA, and Southeast Asia, representing premier brands including HKS, TOMEI, and Radium.
Held full accountability for accounting functions and led strategic projects focused on digital transformation and market expansion.
E-Commerce Overhaul
Automated multi-platform product management, increasing listings 5x and conversion rate from 2% to 5%
Product Diversification
Launched OEM consumables and 4WD lines, generating $500k+ annual revenue with 20% CAGR
Logistics Optimisation
Negotiated multi-carrier network, reducing shipping errors from 2% to <0.1% with auto-tracking
Education & Professional Qualifications

Additional Certifications
  • Professional Subject Test Certificate of Qualified Trade Person of Futures – Taiwan National Futures Association, Issued Mar 2011, Credential ID 0156900114
  • Financing Market Knowledge and Professional Morality Certification of Qualification – Securities and Futures Institute, Issued Nov 2010, Credential ID 9110009293
  • Certification Test for Structured-Product Sales Personnel – Taiwan Academy of Banking and Finance (TABF), Issued Jun 2010, Credential ID 0301526
  • CFA Level 1 concentrated course – Taiwan Academy of Banking and Finance (TABF), Issued Feb 2008, Credential ID 096712
  • Professional Subject Test Certificate of Qualified Trade Person of Securities – Taiwan Security Association, Issued Dec 2006, Credential ID 0950230149
  • Proficiency Test for Financial Planning Personnel – Taiwan Academy of Banking and Finance (TABF), Issued Dec 2006, Credential ID YA3010006
Technical Expertise & Innovation - Side Project
AI-Powered Trading Bot (Personal Interest)
Developed sophisticated, end-to-end AI trading system for OANDA platform, showcasing advanced technical capabilities. Features custom Transformer model with Wavelet filters and Fourier analysis for frequency-domain market data processing.
Core strategy powered by Soft Actor-Critic (SAC) reinforcement learning agent integrating quantum-inspired and traditional approaches. Entire system architected with modern software engineering best practices, demonstrating ability to translate complex theoretical concepts into production-ready solutions.
Technical Stack Highlights
  • Machine Learning & Deep Learning (Transformers, RL)
  • Signal Processing (Wavelets, Fourier Analysis)
  • Cloud Architecture & DevOps
  • Real-time Data Processing
"Combining financial expertise with cutting-edge AI demonstrates my commitment to continuous learning and innovation in solving complex business challenges."
Professional References & Contact
Ms. Ching-Mei Maddock
Former Director, MOS Burger
Current CEO, Australia–Taiwan Business Council
Can speak to strategic leadership, stakeholder management, and business transformation capabilities during tenure at MOS Burger.
Mr. Tom Jolly
Former General Manager, MOS Burger
Current CEO, Clinch Group
Can provide insights on operational excellence, cross-functional leadership, and execution of complex turnaround strategies.
Ready to Drive Your Business Forward
With expertise spanning financial leadership, operational transformation, and digital innovation, I bring a unique perspective to executive roles. My track record demonstrates consistent success in driving growth, optimising operations, and leading high-performing teams.
Languages: English, Mandarin Chinese, Taiwanese